Description JOB SUMMARY: The Lead Tech Support Specialist is responsible for analysis, development and testing of technical area independently. The Lead Tech Support Specialist designs builds based on department requirements. Responsible for implementation of new systems and maintenance of existing services and systems. KEY RESPONSIBILITIES: Ensure Performance and quality of products and services conform to standards, guidelines and requirements. Identify and resolve technical issues. Assist customers and elevate issues when necessary. The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES:
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